Meta faces antitrust investigation over AI chatbot integration in WhatsApp

Meta faces antitrust investigation over AI chatbot integration in WhatsApp


The Italian Competition Authority (AGCM) recently launched an antitrust investigation into Meta AI’s integration within WhatsApp. In March 2025, Meta began pre-installing its AI chatbot in the messaging app, which AGCM says appears to be an attempt to “impose” Meta’s chatbot and related AI services on users.

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