Low-wage tech support workers become a new gateway for cyberattacks

Hackers are increasingly turning the very systems designed to help customers – outsourced tech support and call centers – into powerful tools for cybercrime. Recent incidents in the US and UK reveal a troubling trend: attackers are exploiting the human element within these support operations to bypass sophisticated security measures......

Scammers hijack real support pages to show fake phone numbers

Many people likely understand that they should verify URLs when visiting sites for banks, tech companies, and other critical services to avoid fraudulent links. While steering clear of links in suspicious emails is a well-known security precaution, hackers also frequently purchase sponsored Google ads that lead to fake websites designed......

Microsoft strengthens Windows 365 Cloud PCs with virtualization-based protection

Microsoft recently announced two security-focused changes to the Windows 365 Cloud PC platform. The subscription-based service will soon disable all user-level file redirections and enable several virtualization-based security features to strengthen data and code integrity. Both changes will be enabled by default, though specific admin settings could complicate implementation. Read...