Low-wage tech support workers become a new gateway for cyberattacks

Hackers are increasingly turning the very systems designed to help customers – outsourced tech support and call centers – into powerful tools for cybercrime. Recent incidents in the US and UK reveal a troubling trend: attackers are exploiting the human element within these support operations to bypass sophisticated security measures......

Scammers hijack real support pages to show fake phone numbers

Many people likely understand that they should verify URLs when visiting sites for banks, tech companies, and other critical services to avoid fraudulent links. While steering clear of links in suspicious emails is a well-known security precaution, hackers also frequently purchase sponsored Google ads that lead to fake websites designed......